Driving impact together: A workshop on business models and client engagement

On an autumn afternoon, six partner organisations joined for a collaborative knowledge-sharing session focused on business models and one-stop shop service solutions. This meeting was part of a broader initiative to foster innovation within our community of practice and refine strategies to boost the impact of the organisations involved.

The session began with a presentation on People Powered Retrofit’s business model, highlighting key elements such as value propositions, customer relationships, and revenue streams. This offered a good understanding of how these components have supported People Powered Retrofit's growth. Following this, a summary of People Powered Retrofit’s two-year journey emphasised major milestones and critical adjustments that contributed to the success of our Householder Service.

Next, a deep dive into client acquisition strategies offered practical insights into market engagement and tailoring services based on client feedback. Harriet, our Householder Service Manager, led this discussion, focusing on how refining the client filtering process has improved service delivery.

The day concluded with an open discussion, allowing partners to share their experiences and explore future collaboration possibilities. The session reinforced the importance of adaptable business models and customer-centric approaches in delivering impactful services.

As we look ahead, this community remains committed to fostering innovation and continuous improvement, using shared knowledge to drive meaningful impact.